Frequently Asked Questions
Everything you need to know about bringing Minimaru into your home.
What is the typical shipping timeframe for furniture?
Standard shipping usually takes 5-7 business days. For larger furniture items or white-glove delivery, please allow 2-3 weeks for scheduling and transit.
Do you offer a warranty on your home decor and furniture?
Yes, all Minimaru furniture comes with a 1-year limited warranty covering manufacturing defects and structural integrity under normal household use.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in original packaging and unassembled. Note that a restocking fee may apply to large furniture returns.
Are your materials sustainably sourced?
Sustainability is core to our mission. We prioritize FSC-certified wood, recycled textiles, and low-VOC finishes to ensure your home is both beautiful and eco-friendly.
Can I track my order once it has shipped?
Absolutely. As soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger home investments.